Terms of Use

Please read our terms and conditions carefully.

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1. Acceptance of Terms

By booking a stay or using our services at sweethomes-bnb, you agree to comply with and be bound by these Terms of Use and our House Rules.

2. Booking and Payment

  • Payment: Full payment is required on arrival via M-Pesa.
  • Rates: Prices are per night and subject to change without prior notice for unconfirmed bookings.
  • Capacity: You must not exceed the maximum number of guests allowed for your booked room type.

3. Check-in and Check-out

Check-in: From 2:00 PM unless otherwise arranged.
Check-out: Strictly by 10:00 AM to allow for cleaning.

Late check-out may incur additional charges.

4. Guest Responsibilities

  • Damage: You are responsible for any damage caused to the property or its contents during your stay.
  • Behavior: Illegal activities, loud parties, and excessive noise are strictly prohibited.
  • Keys: Guests are responsible for the safekeeping of keys/remotes. Lost items will be charged.

5. Cancellation Policy

Cancellations made within 24 hours of the scheduled arrival time are non-refundable. Early departures are also non-refundable.

6. Limitation of Liability

sweethomes-bnb is not liable for any loss, theft, or damage to guests' personal property. Guests are advised to keep valuables secure and lock doors when leaving.

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of Kenya.

8. Contact Us

If you have any questions about these Terms, please contact us at:

Phone: +254 780 898 927