Privacy Policy

We value your privacy and trust.

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1. Information We Collect

We collect information you provide directly to us when you make a booking or contact us. This includes:

  • Personal Details: Name, phone number, nationality, and ID/Passport number.
  • Booking Information: Arrival/departure dates, number of guests, and room preferences.
  • Payment Information: M-Pesa transaction details (we do not store sensitive bank card data).

2. How We Use Your Information

We use the information we collect to:

  • Process your booking and payments.
  • Communicate with you regarding your stay.
  • Ensure safety and security within the premises (e.g. gate logs).
  • Comply with local legal requirements.

3. Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. Your physical ID copies (if taken) are stored securely and only accessible by authorized staff.

4. Third-Party Disclosure

We do not sell or trade your personal information. We may share information with trusted third parties who assist us in operating our business (e.g. security services), so long as those parties agree to keep this information confidential.

5. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Phone: +254 780 898 927